If you don't have something nice to say, don't say it at all, right? Unfortunately, when it comes to Social Media, people are more inclined to let their peers know their bad news about a buying experience than to tell them how much they enjoy it.
Here's where we steppe in.
As part of our automotive reputation management, we monitor the Internet for any negative comments or reviews that appear in search results for our automotive dealerships clients. Working together with our clients, we'll immediately take action.
We also keep our watchful eyes on all social media profiles and websites we manage for our dealerships. When we see any comments that could be potentially damaging to your dealership's character, working together with the dealership, we address and correct the issue or remove the comment immediately. We also find creative ways to highlight the good things people say about your dealership, too.
According to the Neilsen Company, 90 percent of consumers trust peer recommendations; what are they saying about you?
From one consumer to the next, we'll guide you in the never-ending journey of protecting your reputation.
Nexteppe: We Are What's Next in Reputation Management.